Refund and Returns Policy

Refund Policy

At Helios Pickleball, we strive to ensure customer satisfaction. Our refund policy is designed to be fair and transparent.

Refund Eligibility

  • Refunds will be issued only for cancellations made at least [insert number, e.g., 24 hours] in advance of the scheduled booking.

  • No-shows or last-minute cancellations are non-refundable.

  • For coaching programs and events, refund eligibility will be based on the event-specific terms shared at the time of booking.

How to Request a Refund

To request a refund, please email us at [insert email] with your booking details. Approved refunds will be processed within 5-7 business days to the original mode of payment.

Non-Refundable Situations

  • Change of mind after booking

  • Incomplete attendance of sessions

  • Weather disruptions (unless otherwise mentioned)

Need Help?

For any refund-related queries, contact our support team at [insert phone/email].

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